Brief answers to the most common questions
We grouped the key questions about services, integrations, coverage, and tracking in one place.
Operational and commercial questions in one place
What services does Delex provide?
We provide delivery, cash on delivery, returns, tracking, storage, fulfillment, packing, and technical integrations with platforms and operating systems.
Do you serve all Saudi cities?
Yes. We cover Saudi cities across the Kingdom, with operating scope and timing defined by city and service area.
How long does delivery take?
Delivery in Riyadh starts within 24 hours, while timing varies by city, area, and operating model.
Can my store or system integrate with Delex?
Yes. We support Salla, Zid, Omniful, Fastco, and other integrations, and can review additional integrations based on your needs.
Do you provide storage, fulfillment, and packing?
Yes. We provide storage, fulfillment, and packing as part of our merchant operating services.
How do I start with Delex?
Start with the store registration form. The team will review order volume, target cities, and the right integration path, then follow up with you.
If you did not find your answer, talk directly to the team
If your case needs a more specific review, use the contact or store registration form.