Legal page
Privacy Policy
This policy explains how Delex handles information submitted by website visitors, customers, and partners through forms and digital contact channels.
Information We Collect
- Contact details submitted through forms, such as name, email, mobile number, and store or company name.
- Operational information related to service requests or tracking, such as city, order number, shipment number, and submitted notes.
- Basic technical data that helps protect the website and improve the experience, such as browser type and visited pages.
How We Use Information
- To respond to inquiries, registration requests, operational follow-up, and customer support needs.
- To evaluate partnership or operating requests and improve service quality and communication.
- To protect the website and systems from unauthorized use or harmful submissions.
Sharing and Retention
- We do not sell personal data. We may share data only with Delex teams or service providers when needed to process requests or operate the website.
- We keep information for as long as needed for communication, operations, and compliance, then delete or archive it as legally required.
Your Rights and Contact
- You can request updates to your information or ask about its use through the contact channels published on the website.
- We may update this policy when services or legal requirements change, and the latest version will appear on this page.