Daily operations
Pickup and delivery by city
City and area scope is confirmed before launch so the delivery promise is clear for the store and customer.
Ecommerce delivery
Delivery for ecommerce stores in Saudi Arabia
A delivery flow for merchants that connects pickup, delivery, status visibility, COD, and returns by city and service scope.
Search intent
When this service fits
This page is for merchants that need one clear operating partner instead of separate delivery, collection, and return workflows.
Visibility
Clear tracking and statuses
Shipment statuses are surfaced in a clearer follow-up experience for store teams and customers.
Growth
Ready for operating systems
Orders and statuses can connect with platforms and systems when the required data and operating readiness are available.
Connected services
COD and returns when needed
Delivery can be connected with COD collection and return flows according to the merchant model.
Operating path
How the Delex flow starts
Delex focuses on city coverage, pickup and delivery timing, status visibility, and connected order flows so merchant and customer follow-up is clearer.
Step 1
Define cities and scope
We review target cities, product type, order volume, and operating windows.
Step 2
Set the order flow
We define how orders are sent, statuses are tracked, and COD or returns are handled.
Step 3
Launch and review
The service launches, then performance and exceptions are reviewed to improve the flow.
Commercial clarity
What merchants get
Delex focuses on city coverage, pickup and delivery timing, status visibility, and connected order flows so merchant and customer follow-up is clearer.
Service scope
Cities, areas, and service type are confirmed before launch so expectations are clear.
Pricing
The operating offer is scoped by order volume, city, required services, and integration needs.
Next step
Register your store or talk to the team so the need can be reviewed and shaped into a suitable operating flow.
Quick answers
Questions before registration
Does Delex cover Saudi cities?
Delex serves merchants across Saudi cities within an operating scope confirmed by city, area, and service type. Riyadh delivery starts within 24 hours, while timing varies by service area.
How is pricing scoped?
Pricing depends on city, order volume, service mix, COD or return requirements, and the integration path. The team reviews the details before proposing an operating offer.
Can Delex connect with my store platform?
Delex supports connections with platforms and operating systems such as Salla, Zid, Shopify, Omniful, Fastco, and APIs depending on store readiness and the operating path.
Related services
Other paths your store may need
Last-mile deliveryLast-mile delivery in RiyadhA Riyadh delivery flow for merchants that need clearer pickup, delivery, tracking, and daily exception handling.Fulfillment, storage, and packingEcommerce fulfillment, storage, and packing in Saudi ArabiaOperating services that help merchants organize storage, order preparation, packing, and dispatch in one clear flow.Cash on deliveryCash-on-delivery collection for Saudi merchantsA COD flow that helps merchants connect delivery, shipment status, and collection settlement in a clear operating process.
Start now
Turn your store need into a clear operating flow
Share your city, order volume, required service, and platform so the team can review the right setup.